Vent Pro                                       309-531-5129

Q.  Is the vent cleaning process messy and will I have to be dusting/vacuuming when you leave?

​A.  All of our vacuum equipment is HEPA-filtered to 99.97% so the dirt stays in the machine and out of your home.  Our procedure is designed to protect your home and furnishings from dust/dirt and we always leave your home cleaner than when we arrived.


Q.  How long will it take to clean my air ducts?

A.  There are a variety of factors that effect the time required to clean an air system, but a basic cleaning averages from 2-4 hours depending on the size of your home and the way the system is designed, with additional time required for upgraded service.


Q.  Will the equipment damage my air ducts?

A.  While our equipment is designed to be aggressive at removing debris from your system, it is also gentle enough so that it does not damage your air ducts. 


Q.  Is the sanitizing solution you use safe for my children and pets?

A.  Yes.  The solution we use is completely safe for children and pets.  It will make your home even safer for them by killing some forms of mold, mildew and harmful bacteria in your ventilation system.  We also provide MSDS (Material Safety Data Sheets) to each customer upon request.


Q.   Should I have you clean my air ducts before or after construction or the installation of a new furnace?

A.  After construction and after any new furnace installation.  The industry recommends you get your system cleaned every 3 to 5 years.  Construction and new installation will often times disperse debris and dust throughout a ventilation system.  You don't want to have your ducts cleaned then filled up right away with debris.  Air duct cleaning should therefore be one of the final steps in your remodeling or construction job.


Q.  Does Vent Pro use its own employees or do you use sub contractors?

A.  Vent Pro has our own experienced staff of full time technicians.  Each technician is required to be fully trained and certified in the use of all of our equipment.


Q.  Is Vent Pro a full time air duct cleaning business?

​A.  Yes, Vent Pro specializes in air duct cleaning, furnace & a/c cleaning, and dryer vent cleaning.  We have no other businesses on the side.  When you call us our customer service department will be happy to answer your questions and set you up for a free estimate of our services.


Q.  Is Vent Pro bonded and insured?

​A.  Yes, Vent Pro is fully bonded and insured for the protection of our customers and our technicians.